Multimodal Conversational Agents for the online fashion marketplace

PROJECT

FARFETCH Chat puts together a multidisciplinary team with strong competence in key areas such as multimedia, computer vision and language understanding both from universities and from a leading ICT company. FARFETCH CHAT will leverage FARFETCH’s unique and rich product knowledge base, massive (multimodal) training data and experience in deploying and maintaining large AI systems ensuring a successful research program.

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OUR AMBITION

FARFETCH Chat ambition is to research conversational technology and algorithms that will make an impact. We are addressing two critical challenges with high-impact:

  • Tracking the evolution of the shopping needs throughout conversation;
  • Relate product categories and characteristics to the conversation which thus leads to a better user engagement.

THE CONSORTIUM

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